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Onboarding Users - Pull Request
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P2/Conversations
Onboarding ADMIN - Team Account Setup
Onboarding Users - Profile Setup
Onboarding Users – Dashboard
Onboarding Users - Pull Request
Onboarding Users - Push Request
Onboarding Users – Contacts
Botdoc Connect - Automotive
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Botdoc Service Desk
Onboarding Users - Pull Request
FAQs
P2/Conversations
Onboarding ADMIN - Team Account Setup
Onboarding Users - Profile Setup
Onboarding Users – Dashboard
Onboarding Users - Pull Request
Onboarding Users - Push Request
Onboarding Users – Contacts
Botdoc Connect - Automotive
Onboarding Users - Pull Request
File size limit?
How to send a PULL request
Is there a limit to how many people i can send one request to?
Can i copy and paste emails and mobile numbers into the TO field on requests
How to add and customize a message to a recipient
How do I add internal notes
How to view internal private notes (PULL)
How to view a message from your recipient to you (PULL)
Can a recipient send a message through a request to me
Collect documents in two ways
View incoming and completed PULL request details (All)
View incoming and completed PULL requests (individually)
How to download documents
Can I download picture files as pdf
You just got a Botdoc email notification
Request Status (Pull)
Waiting Status (Pull)
Complete Status (Pull)
Expired Status (Pull)
Complete & Expired Status (Pull)
Request Resend Status (Pull)
Metadata stored (Pull)
How to download multiple documents via zip folder
Search request details (Pull)
Why are some completed PULL requests gray
Search for files that need to be downloaded (Pull)
14 day expiration (Pull)
Last 10 files received - Shortcut to view or download recently received Pull files
Maximum character count for message box
Mark a PULL request as viewed once document is downloaded
How to send a PULL Queue request
How to VIEW PULL requests inside a Queue - "Assign to myself"
How to VIEW PUSH requests inside a Queue - "Assign to Myself"
PULL Timeline
Queue Timeline (PULL)
How to VIEW PULL requests inside a Queue - "Assign another user"
How to VIEW PUSH requests inside a Queue - "Assign another User"
Queue - "Assign another user" - Email Notification
Completing a PULL Request (Customer POV)