P2/Conversations
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      1. Botdoc Service Desk
      2. P2/Conversations

      Participant Connection Status Indicator

      This feature allows P2/Conversations users to determine if a Conversation participant is Online.

      This will show whether the participant is Offline (hasn't opened the session) or online (is actively in the session), as well as a time indicator of when they were last online and left the session.

      The statuses are shown below:

      Offline:

      PCSI1
       

      Online:

      PCSI2
       

      Offline, elapsed time since exit:

       
      PCSI3