1. Botdoc Service Desk
  2. Onboarding Users - Profile Setup

Change or Update your email address

To change or update your email address go to your profile settings.  Click on your name in the upper right corner and select profile.  Select the "change email" tab. 

*NOTE - Owners of the account can disable this feature (scroll to bottom for more instructions)

Change Email Address (1)

Enter all 3 fields (current email and new email)

You will receive an email to verify you are a real email account holder and you will receive a confirmation code that must be entered in the box then click submit and the email will be updated.

Change Email Address (2)

Change Email Address (3)

OWNERS can disable this change email tab therefore, if it's disabled you will NOT see your change email tab

Change Email Address (4)

Team Owners: contact support@botdoc.io if you would like this standard feature disabled.