1. Botdoc Service Desk
  2. Onboarding Users - Push Request

2 step authentication (Push)

2 Step Authentication for recipient to Open the file(s) - This is a feature that can be disabled/uncheck by the Owner of the account.

When checked, the recipient who opens the link to download the file(s) will be required to confirm a code that we will send to their email or mobile. Uncheck to turn off.

2 step authentication (1)

RECIPIENTS VIEW/RETRIEVAL: When recipient clicks on the request link, they will see this page and it will display that the 6 digit pin code (numbers and letters OR numbers only) will go to either your email or mobile (depending on where the request was sent).

Click GET CODE

 2 step authentication (2)
2 step authentication (3)

Code was sent to Email:

2 step authentication (4)

Type Code click Enter

2 step authentication (5)

If you enter a wrong code you will get this error to try again:

2 step authentication (6)

Documents are now ready for download

2 step authentication (7)

Did not receive pin code? You can click on resend pin code

 2 step authentication (8)